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V-SDC OUTAGE

Dear Valued Customers

We would like to inform you that there are currently intermittent outages affecting the Virtual Sales Data Controller (VSDC) service for Electronic Fiscal Devices (EFD).

We understand the importance of this service for your business operations and want to assure you that we are actively working to resolve this issue.

Please note that these outages are specific to the VSDC service only.

The External Sales Data Controller (ESDC) and SoftSDC services remain fully operational and should not be affected by these intermittent disruptions.

Our dedicated IT team is diligently addressing the issue, and we are taking all necessary measures to ensure that the VSDC service is restored to its full functionality as quickly as possible.

We will keep you updated on the progress of this issue, and we will notify you as soon as the VSDC service is fully operational once again.

In the meantime, if you have any urgent concerns or require assistance with any tax-related matters, please do not hesitate to contact our EFD support team, who will be available to assist you on: EFDCompliance@frcs.org.fj

We appreciate your patience and understanding as we work to resolve this issue promptly.

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